Trust & security
How we protect your information and keep humans in control.
Human approval
AI output is reviewed by a person before delivery and never sent externally on its own.
Need-to-know access
Clients see only their organisation's data; VAs see only the clients assigned to them.
Audit log
We log who viewed or changed what, including every AI action.
No patient data
Protected health information is not accepted on the platform at launch.
Incident reporting
A documented process for reporting and reviewing incidents.
Encryption
Data is encrypted in transit and at rest by our hosting provider.