How it works
AI and human working together — with a human approval step before anything is delivered.
- 01
You submit a task
Describe what you need, choose a category, set a due date and attach files.
- 02
The AI prepares a draft
Within minutes the AI assistant produces a first draft labelled “AI draft”. It is never sent anywhere.
- 03
Your VA reviews
Your named human VA checks, edits or redoes the work, and handles anything needing judgement.
- 04
Approved work is delivered
You receive the reviewed result. Approve it or request a revision in the task thread.
Rules our AI follows
- It always identifies itself as an AI assistant.
- It drafts only — it never sends emails, posts, books or pays anything on its own.
- No legal, medical, tax or financial advice; no clinical content.
- It refuses patient or health information and flags the task for a human supervisor.
- Every AI action is logged for audit.
Do not enter patient or protected health information.
Phone answering
- The AI answers when no human VA is available, according to your chosen answering mode, and says it is an AI.
- It takes a message and never makes commitments, bookings or payments.
- A summary arrives in your VA’s review queue as a task; patient information is not accepted.
- Outbound calls are scheduled by a human and need supervisor approval and recipient consent.
Calls are answered by an AI assistant that identifies itself as AI.