Vintage VA

Services

Broad administrative support, delivered by a human VA working with an AI assistant.

Administration

Documents, forms, files and records — organised and kept up to date.

Email and communications

Inbox sorting, drafting replies for approval, escalation and follow-up.

Scheduling

Appointments, meetings, time zones and reminders.

Customer service

Routine questions, complaint handling and follow-up.

Data and reporting

Spreadsheets, databases, data quality and regular reports.

Research

Vendors, industries, competitors and opportunities — with sources listed.

Marketing

Content calendars, post scheduling, campaigns and performance tracking.

Finance support

Invoices, receipts, payment tracking and bookkeeping assistance.

Projects and executive work

Milestones, agendas, minutes, stakeholders and travel.

Specialised virtual assistants

Digital marketing VA

Content, social scheduling and campaign tracking.

Bookkeeping VA

Invoices, receipts, reconciliation support. Not tax or financial advice.

HR VA

Staff scheduling, onboarding paperwork and HR admin.

Educational VA

Course admin, learner communications and scheduling.

Executive VA

Calendar, travel, meeting preparation and stakeholder follow-up.

Our assistants do not give legal, medical, tax or financial advice.

Phone answering

An AI phone assistant can answer your business line when no human VA is available, using only the greeting and approved facts you set. It takes a message, and your VA reviews every call summary as a task. Outbound calls such as appointment confirmations, reminders, follow-ups and callbacks are scheduled by a human, approved by a supervisor and placed only with the recipient’s consent.

Calls are answered by an AI assistant that identifies itself as AI.

Do not enter patient or protected health information.